Table Tracker
Serve food faster
Table Trackers are a wireless table locating solution that lets your service staff know exactly where customers are seated. Increase efficiency and productivity by reducing staff search time. Guests will have a better customer experience and you’ll get valuable performance data.
Order
A table tracker is started and handed to the customer at the time of the order.
Find
The tracker reads the labels on the customer’s table and sends its location.
Deliver
The Food Runner checks the order summary and brings the food to the right table every time.
Analyse
Management can review statistics, establish benchmarks and make informed decisions.
Simple for customers
When you place the Table Tracker anywhere on the table, the location is transmitted.
Precisely
Staff knows exactly which table to go to. No zones or areas to search.
Targets and reports
Summary target reports make it easy to monitor each restaurant’s delivery metrics against overall company goals.
Manager alerts
Managers can receive text notifications when orders are not delivered on time or when performance metrics fall short of expectations.
API integration
Table Tracker can be integrated with your other operational software to simplify customer discovery.
Passive RFID technology
No need to replace batteries at the table.
Flexible installation
DIY or fully managed installation options
Full table coverage
By placing trackers anywhere on the table, the location is transmitted.
Software
Set up one or more tablets in your restaurant to see open orders. Orders are color-coded to indicate wait time.
Grey
Normal
Yellow
The targeted delivery time is approaching.
Red
Delivery is overdue.
On-screen statistics for live monitoring of performance. Reports for 2 weeks on the iPad and up to 2 years in the LRS Connect Cloud.
Analyse
The Table Tracker collects important data so restaurant managers can gain insight into performance across multiple locations.
System
Components
iPad with TT-App
THE TABLE TRACKER IPAD APP SERVES AS THE CENTRAL USER INTERFACE. THE IPAD RECEIVES A WIFI SIGNAL FROM THE LRS GATEWAY. IF A LARGER DISPLAY IS NEEDED, THE IPAD CAN BE CONNECTED TO A LOW-COST FLAT SCREEN.
Tracker
THE TRACKER COMMUNICATES VIA THE ZIGBEE PROTOCOL WHEN READING A START, DELETE AND LOCATION RFID TAG. OPERATING VOLTAGE: 3.3V DC
RFID Tags
Customers can choose one or a combination of under-the-table tags, table docks and mats to fit their store for their table tracker system. These do not require power as they contain passive RFID tags. The trackers read them and transmit the ID or location read.
Start & Stop Tags
Starting and deleting docks is used to change the state of a tracker. In the „started“ state, a job is started and a job strip appears in the job view of the application. When „deleted“, the job strip is removed from the active job view and the tracker session is terminated.
Tracker Charger
The tracker charger contains a power plug and keeps the stacked trackers charged and ready for use. When the trackers are not in use by a customer, they are stored on the charging station and the batteries are kept in a charged state. Operating voltage: 12V DC
Table Docks
As an alternative to the under-table tag solution, the table docks are equipped with RFID tags and designed for the placement of trackers on them. Up to 3 trackers can be stacked on one dock to read the location.
Clearing Unit
THE PORTABLE EXTINGUISHING UNIT IS AN ALTERNATIVE TO THE STATIONARY EXTINGUISHING STATION OFTEN PLACED AT THE DISPLAY COUNTER OR WINDOW, ALLOWING STAFF TO COMPLETE AN ORDER IMMEDIATELY UPON COMPLETION OF THE DELIVERY OR SERVICE. AN OPTIONAL LEATHER POUCH WITH BELT CLIP IS AVAILABLE.
Repeater
Repeaters form a ZigBee network with the LRS gateway to increase the range of the trackers. Operating voltage: 12V DC
Round Mats
SHIELDED MATS FOR INDOOR AND OUTDOOR USE. IDEAL FOR METAL SURFACES THAT DON’T ALLOW TRACKERS TO READ RFID TAGS WHICH HAVE BEEN PLACED UNDER THE TABLE. MATS COME WITH AN OPTIONAL HOLE IN THE CENTER TO ATTACH UMBRELLAS. DIMENSIONS: 36cm Dia.
LRS Gateway
The LRS gateway connects the Table Tracker iPad app (via Wi-Fi) and the trackers (via ZigBee). It acts as a „state machine“ and contains proprietary Table Tracker firmware to manage open orders. The gateway uploads data to the LRS Connect cloud to support online reporting. Operating voltage: 5V AC
Router
Provides a secure and dedicated Wi-Fi network for the Table Tracker system. The gateway and iPad are the exclusive users of this network. The gateway requires a wired connection to the router. Potential Wi-Fi traffic problems in the existing corporate network are avoided with this dedicated router. Operating voltage: 24v POE
Branding
